How to describe customer service on a resume
When seeking a customer service job, it’s essential to list your relevant experiences and abilities on your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve been hoping for. Here at Geraldton Resume, we specialize in offering resume writing services to ensure that you stand out the competition. In this article, we will give you tips on how to convey customer service in a resume.
- Utilize action verbs when you are describing your customer experience using action verbs, such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service work and achieved outcomes.
- Include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed a team of customers service representatives and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates , to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% through effective solutions to problems."
- Customize your resume: tailor your resume according to the customer service position that you’re applying for. Highlight the skills and experience that are most relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure it’s error-free. If you need help take advice from a professional from Geraldton Resume.
Following these steps that you will be able to craft an effective customer service resume that effectively highlights your relevant experiences and capabilities. Make sure you adapt your resume to the position you’re applying to and check it for errors before submitting it. Geraldton Resume can also assist you in writing a powerful resume that highlights your strengths and work experience.
