How to present Customer Service on a Resume
When trying to get a customer service position, it’s crucial to showcase your relevant expertise and experiences in your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. The team at Geraldton Resume, we specialize in providing resume writing services to make you stand out from the crowd. In this article, we’ll give you tips on how to write about customer service on a resume.
- Use action verbs: When discussing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in customer service and have achieved results.
- You should include specific job responsibilities and responsibilities: Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed the team of customer service reps and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
- Customize your resume: tailor your resume to the specific customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Ask for professional help and proofread Before you submit your resume, proofread it. uploading it to ensure it’s not erroneous. If you need assistance, consider seeking professional help through Geraldton Resume.
If you follow these guidelines, you can create a resume for customer service that effectively highlights your relevant experience and capabilities. Be sure to modify your resume to fit the specific job you’re applying to and to proofread it before submitting it. Geraldton Resume can also assist you in creating a successful resume that displays your capabilities and experience.
